Terms & Policies

Please review the terms below before placing an order. Specific details should be confirmed in writing for each transaction.

• Inquiries and quotations — Prices, product availability, specifications, minimum quantities, and timelines are confirmed based on each inquiry.
• Orders and payment — An order is confirmed once both parties agree to the product details, quantity, pricing, payment terms, and delivery arrangements in writing.
• Product specifications — Buyers should review and approve the agreed specifications before the order is processed.
• Shipping and delivery — Shipping options, costs, estimated timelines, and delivery terms are agreed for each order. Transit times may vary.
• Packaging and inspection — Any special packaging or inspection requirements should be agreed before order confirmation.
• Cancellations and changes — Requests to change or cancel an order are subject to the order’s status and the terms agreed by both parties.
• Returns and claims — Any concern about an order should be reported promptly with supporting details. Resolution will follow the terms agreed for that transaction.
• Privacy — Information submitted through our website is used to respond to inquiries and coordinate business with you. Add a link to your privacy policy for full details.

For complete transaction terms, please refer to the written agreement or invoice for your order.

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